Posts Categorized: General

Assumptions vs. Reality of Working with a UX Design Team

UXdesign is often misunderstood. Even the term “UX” itself is subject to heated debates and varying interpretations. So what does it mean to talk about UX design? And what should someone working with a UX design team expect? We’ve broken down some of the most common misconceptions we see to help ensure everyone’s speaking the same language and working toward the same goal. Read more »

Enterprise UX: Designing Organizational Culture Wrap-up

The final theme was all about how to build an organizational culture that supports, empowers, and fosters experience design. Phil Gilbert, general manager at IBM Design; Julie Baher, senior director of UX at Illumina; and Nathan Shedroff, program chair of the MBA in Design Strategy at California College of the Arts, did a fantastic job of closing out the conference themes. Read more »

Enterprise UX: Enterprise Experimentation Wrap-up

The first theme of day two, wrangled by Bill Scott, VP of business engineering at Paypal, Alissa Briggs, director of user experience at Brigade, and Jeff Gothelf, principal at Neo, was focused on how well, and sometimes how not-so-well, different approaches work at bringing experimentation into an enterprise. There was more overlap between these talks than there was with any of the other themes, which was indeed nice, and a pretty stark contrast from yesterday’s theme. Read more »

Enterprise UX: Insight at Scale Wrap-up

Anyone who works in the UX field understands how important research is to the UX process, and more generally, to delivering a successful product. Research isn’t a step within the process, but more of a thread throughout the process. Research lets us understand the people using our products, the context of that use, their goals, motivations, pain points, and almost anything else we want to know about their use of what we’re working on. Read more »

Enterprise UX: The Wrap-up

Welcome to Fuzzy Math’s recap of the Enterprise UX 2015 conference. We’re organizing our blog posts around both… Read more »

At your service!

Julia and Rachel here. Recently we had the opportunity to take part in an expedited service design project,… Read more »

Enterprise UX: Integrating UX into Large Organizations

For our final post in our Enterprise UX series we wanted to tackle the biggest challenge: organizational change. Given the potentially limitless size and scope, we’re going to insist on being realistic as you imagine how this would apply to your situation, and also focus on how to integrate these user experience design practices and methodologies into your enterprise organization. Read more »

Enterprise UX: Removing the Fear from Enterprise UX Experiments

Innovation through experimentation sounds scary for many enterprises and perhaps impossible for their employees. Although it may sound this way, innovation within enterprises is very possible — we have many happy clients (and successful research) to prove that it’s possible to innovate with a bit of courage and good methods. Read more »